Guarantee2U

Privacy Policy

Last updated: June 2026

1. Who We Are

Guarantee2U.com is a Saudi online store specialising in genuine electronics and home products, shipped across the Kingdom of Saudi Arabia. You can reach us at [email protected] or WhatsApp +966 501 028 227.

2. Data We Collect

When you make a purchase or create an account, we collect:

  • Full name
  • Email address
  • Phone number (for order confirmations and delivery coordination)
  • Full shipping address
  • Payment data (processed securely via PayPal — we do not store card details on our servers)
  • IP address and browser data for security and fraud prevention

3. How We Use Your Data

  • Process your orders and arrange delivery to your address
  • Send order confirmations, tracking numbers, and delivery notifications
  • Contact you regarding your order or any support enquiries
  • Improve the user experience and service quality
  • Comply with legal and regulatory requirements in Saudi Arabia

4. Data Sharing

We do not sell or rent your personal data to any third party. We may share your information only with:

  • Shipping & courier companies for the purpose of delivering your order
  • PayPal payment gateway for secure payment processing
  • Government or legal authorities when legally required

5. Cookies

We use cookies to maintain your login session, remember your shopping cart, and improve site performance. You can disable them in your browser settings, though this may affect some site functionality.

6. Data Protection & Security

  • We use encrypted HTTPS protocols to protect your data in transit.
  • Payment data is processed exclusively via the certified PayPal gateway and is not stored on our servers.
  • Access to your personal data is restricted to employees who need it to perform their duties.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services and fulfil legal obligations. You can request deletion of your data at any time by contacting us.

8. Your Rights

Under the Saudi Personal Data Protection Law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Object to processing of your data for marketing purposes
  • Withdraw your consent to processing at any time

To exercise any of these rights, contact us at [email protected].

9. Marketing & Communications

We will not send you marketing messages without your prior consent. If you have subscribed to our mailing list, you can unsubscribe at any time via the "Unsubscribe" link in any email.

10. Contact & Complaints

If you have any questions or concerns about your privacy:

We will respond to your enquiries within 3 business days.